Get in Touch

We'd love to hear from you

Our team in Hong Kong is available Monday–Friday to help with subscriptions, technical support, and partnership enquiries.

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Office Address

Unit 1204, Tower B, Manulife Financial Centre
223-231 Wai Yip Street
Kwun Tong, Kowloon
Hong Kong SAR

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Phone

+852 3620 8844

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Email Addresses

General: [email protected]
Privacy: [email protected]
Partnerships: [email protected]

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Office Hours
Monday–Friday09:00 – 18:00 HKT Saturday10:00 – 14:00 HKT Sunday & HolidaysClosed

Quick Answers

How do I cancel my subscription?

You can cancel anytime from your account settings inside the app, or contact our support team and we will handle it for you within one business day.

Can I use Nextorix on multiple devices?

Standard plans support up to 2 simultaneous devices; Family plans support up to 6. You can download content on all registered devices for offline access.

How do I request a title that isn't in the library?

Send us an email at [email protected] with the title and author. We review all requests and add popular ones in our monthly catalogue updates.

Is my payment information secure?

Yes. We never store full card numbers. All payments are processed by PCI DSS-compliant third-party processors using TLS encryption.

Send us a message

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Find Us

📍 Unit 1204, Tower B, Manulife Financial Centre 223-231 Wai Yip Street, Kwun Tong, Hong Kong Open in Google Maps ↗